5nine Cloud Manager Release Notes


This article contains all release notes for 5nine Cloud Manager.

To ensure proper product operation, 5nine recommends keeping your Cloud Manager product updated to the latest release.


  • 5nine Cloud Manager Edition

  • 5nine Cloud Manager Free Edition



Release Notes

3.3.19091.2 – April 4th, 2019

Bug Fixes:

  • Fixed an issue whereby in certain cases, the categories would be lost after upgrading
  • Fixed an issue whereby Expanding Hard Disk would fail if a single quote was used in the path
  • Fixed an issue whereby the Backup Scheduler would not save the updated time if edited
  • Fixed Email Notifications


  • Added support for TLS options 1.0/1.1/1.2
  • Added Confirmation prompt when Stopping or Shutting down a Virtual Machine


3.3.19053.1 – February 25th, 2019

Bug Fixes:

  • Fixed applying permissions when clone Virtual Machine under tenant is initiated
  • Added GUID Support when adding Azure Subscriptions
  • Fixed Enable Replication into Azure with new replication policy

3.3.19037.2 – February 8th, 2019

New Features:

  • New System Status dashboard
  • REST API Support for VM Management/Monitoring/Reporting/Backup/SDN/Administration
  • Scheduled PDF Reports
  • Cluster to Cluster movement
  • Improved loading times
  • Support for Anti Affinity rules in Failover Cluster
  • New look Zombie VM report
  • Added Inspect Virtual Hard Disk
  • Added version number to bootstrap setup
  • Added “Remove group with all users” checkbox when deleting AD groups
  • Added IP Settings for VMs including when deploying from template


Bug Fixes:

  • Changed cmdlet names to avoid name duplication with Hyper-V
  • Dynamic compatibility with Azure China
  • Auto restart host agent if message broker connection is lost
  • Fixed attach ISO
  • Fixed creating vSwitch with VLAN
  • Fixed backup schedule datetime format in UI
  • Fixed resume replication (resynchronize mode)
  • Fixed removing tenants
  • Delete %TEMP% data after installation
  • Fixed remove datastore and remove virtual switch windows
  • Fixed MAC pools UI behavior
  • Fixed alerts saving
  • Backup Restore wizard, added overlay when getting list of VMs
  • Fixed console crash due to corrupt controls layout XML
  • Azure VM state wording updated to pending
  • Icon consistency during setup


3.2.18363.1 - January 3rd, 2019

New Features:

  • Enforce TLS 1.2 for message broker.
  • 5 Free Azure VM licenses included in Cloud Manager Free Edition.
  • InfluxDB improvements for large number of instances.
  • Improved icon consistency within Cloud Manager.
  • UI setup improvements.

Bug Fixes:

  • ISO setup. Ability to define custom installation paths for Cloud Manager components and SQL Express installation.
  • Fixed Get-VHD process when creating Virtual Machines from templates.
  • Fixed VM creation from Gen1 and Gen2 templates.
  • Disabled boot order when a Virtual Machine is running.
  • Fixed sysprep issues where a 'guest options can't be applied' message may be returned.
  • Multiple monitoring fixes including when a path contains invalid symbols.
  • Restored VHD mapping option.
  • Fixed editing Virtual Machine name in settings.
  • Fixed both planned and unplanned failover operations.


3.2.18337.6 - November 27th, 2018

New Features:






VM CPU Usage   Monitoring   VM Level monitoring shows Guest CPU usage. This was added to give more details on how a VM was using its CPU
Host Memory Usage   Monitoring   Total Memory Used By VM's and Total Memory used by OS Partition. Customers will better understand how the Hosts are allocating memory to the VM's.
Host CPU Usage   Monitoring   This is the amount of CPU that the Hosts are using for Hyper-V, we will also show the total CPU % the operating system is using the host.  This gives customers a better understanding of how CPU is being used on the Hyper-V Hosts.
Custom Report Timeframe   Reporting   Allows customers to change the timeframe to generate, first start to more customizable reports
MAC Address Pools   Management   Enterprise or Multi-Site clients can now use custom MAC address pools. This was a feature of SCVMM that we now include in CM
Replication Failure Notices   Management   Provides customers with alerts and emails on Replication status and failures.
Current VMQ Status   Management   We will show the status of the virtual machine queue (VMQ) properties of VMQ-capable network adapters. VMQ is a scaling networking technology for switch that hashes incoming packets based on the destination MAC address.
Checkpoints in Grid   Management   In the grid view of management pane we are showing the checkpoints on a given VM. Gives customers a easy view of VM's with checkpoints.
Turn Off Warning   Management   When you turn off a VM we will now show a warning about taking this action.  Protection from accidentally turning off a VM.
Custom Column Saving   Management   If customers make changes to the grids in CM, we now save the custom changes.
Settings Button on RDP Screen   Management   Added a Settings button on the RDP screen for quick access to VM settings.
No VSS Backup    Backup   Offers customers running Windows 2016 to run backups without using VSS
Backup Failure Notifications   Backup   New alerts and notifications on backup progress, success and failures. Includes email alert options.
Links to Evolve   Installer   Links to evolve are now added to the installer, quick access to help.
Change Licensing Port   Licensing   In the past we used port 8443 for licensing, this is being changed to port 443 for easier registrations in closed and NAT environments.
VLAN and VXLAN networks management    SDN   Create and manage Datacenter networks or isolated Tenant networks
Datacenter Firewall (ACL rules)    SDN   Create and manage access rules for North-South and East-West traffic in Datacenter or Tenant networks
Load balancing in VXLAN and VLAN networks   SDN   Create and manage load balancers for Datacenter networks or isolated Tenant network. Reduce cost of implementing LB features, replace NLB
Backup / Restore   SDN   Backup and Restore your SDN settings

Bug Fixes:

  • Upon closing the Console customized columns and quick start toolbar did not save and reverted to defaulted
  • Older disks which are now deleted still showing in tree
  • Disk Labels don’t appear when looking at the ‘disk’ in the monitoring.
  • Initial Splash Screen - Show "Update" when previous version is installed instead of "Install"
  • Confirmation Message for "Remove SDN endpoint" operation
  • Details tool tip in "Add SDN endpoint" and "Create Network Controller" wizards for "Rest Endpoint" field
  • Chart legend does not match chart
  • Monitoring - disk tab - wrong disk order in drop down list
  • Azure Management - Configure alerts - add metric alert - Display issue with 125% scale
  • Storage control works incorrect in the Create Template of VM wizard
  • In some cases the Edit VM switch did not work
  • Active Directory - Added the ability to search by pressing the enter button
  • Replication Recovery Points configuration made in Hyper-V Manager doesn't get reflected in Cloud Manager
  • Backup wizard - UI Improved: Select button is trimmed
  • VM created under tenant user if simple permission role model used
  • Create group\Add User - "Use Advanced Resource Based Permissions" is not displayed
  • Parent column not always displayed in the tenant wizard
  • Reporting - some options disappear when you maximize then minimize a section
  • Reporting - Memory sorting doesn't sort in order
  • Administration - After deleting group for users not available "remove" button
  • Wording when deleting a backup job
  • Backup - Need to correct lapse in wizard
  • ISO setup - Install new instance of SQL Server - Need add validation for instance name
  • New VM - some options revert back to default during the creation process.
  • Added SDNv2 plugin to ISO version for console installation
  • In some cases the Node Health and Virtual Machine Health reports incorrect stats
  • In some cases the Job would fail when trying add\delete virtual switch
  • ISO setup - Agent install - "Password" field should be empty

3.1.18289.2 - October 23rd, 2018

New Features:

  • Disk queue length collection and defaults
  • PowerShell library when using command "edit-vm"
  • UI tweaks in creating Virtual Machine wizard
  • Creating a Virtual Machine will now make all drive paths consistent
  • Updated Getting Started Guide

Bug Fixes:

  • In certain cases enabling migration in host settings would result in an error
  • In certain cases Cloud Manager would create empty folders when creating Virtual  Machine default paths
  • In certain cases there would be no data when using the VHD report for Windows Server 2012R2 Hosts
  • In certain cases when deleting a 2012R2 Virtual Machine the console would not refresh to indicate it has been deleted
  • In certain cases when creating Virtual Machine from existing template would fail
  • In certain cases browsing datastore storage would result in the Cloud Manager Console "freezing"
  • IOPS metric collection is now shown correctly 
  • In certain cases an error would occur when attempting to delete a Virtual Machine if the folder did not exist
  • In certain cases  when setting the MAC address on a Virtual Machine as Static it would not save and remain Dynamic
  • In certain cases when editing a Virtual Machine an error would occur if storage path differs from one in the default settings.
  • In certain cases after restoring an old Virtual Machine an error would occur when attempting to remove during cleanup
  • In certain cases no data would appear when reporting Virtual Hard Drives
  • Monitoring charts legend colour was incorrect
  • Natural sorting for instances in monitoring drop downs was incorrect
  • Monitoring displaying instances in monitoring combo box was incorrect
  • Monitoring displaying network thresholds was incorrect
  • In certain cases the alert configuration would not save thus not alert the user if a metric exceeded the threshold

 3.1.18269.1 - October 2nd, 2018

New Features:

  • Windows Server 2019 Support
  • Multiple migrate operations – select multiple virtual machines at once for live migration
  • Extended live migration settings – set the max number of simultaneous live migrations and storage migrations
  • Run optimizer on demand – Option to run optimizer on demand, even out the load over the cluster (manual optimization)
  • Built in failover cluster load balancing – If the host is running Windows 2016, give the option to enable or disable built-in failover clustering load balancing to avoid issues with the dynamic optimizer
  • VM replication into Azure
  • Syslog integration – ability to export log files
  • Reporting – Introduction of the new plugin for VM lifecycle management – reporting of the various resources high/low utilization by virtual machines during last 30 days period and ability to export it in different output formats (PDF, PNG, XLSX)

Bug Fixes:

  • Administration - doesn't work multi-select action for users
  • Administration - the tree disappears after adding the user
  • Azure Management - Buttons are available after the subscription is deleted
  • Unable to delete newly created internal v-Switch
  • v-switch auto refresh issue
  • Unable to Create New Folder or Rename in Browse Dialog box
  • Setting Condition don't saving after edit Metric Alert
  • User can delete admins template backup and archive
  • Typo on the Management Service Admin Credentials screen
  • An error appears when trying add existing AD user
  • Create user group - displayed Management Service user
  • Virtual Machine displayed at the user resources after deleting
  • Hyper-V create virtual machine - duplicated DVD controllers
  • Incorrect behaviour of copy to Azure checkbox
  • Sometimes the refresh does not complete and keeps trying
  • Archive and backup template isn't removed for some scenarios

3.0.18264.2 - September 19th, 2018

New Features:

  • Added permission for User ability to edit Virtual Machine without having Host access
  • Simplified Role based access control
  • Getting Active Directory Users and Groups from all sub-domains in forest
  • Improved remote scripts and traffic using WMI
  • Optimized Active Directory users operations performance
  • Backup & Recovery General Improvements
  • Upgrade Agents – support upgrading remote agents deployed in different networks/domains (note: Compatible only with 3.0 Agents)

Bug Fixes:

  • Validation for Template Name field
  • Customized columns saved after console exit
  • Backup - Create template - Virtual Machine not selected when user click right button
  • After restore Virtual Machine vhd takes twice as much of space, as tmp file remains in the Virtual Machine directory
  • Failed backup archive cannot be removed
  • Restore button isn't available after creating backup
  • Doesn't displayed "next start" field for scheduled backups jobs
  • Empty fields "Fqdn" and "Ip" when adding resources to tenant
  • Don't show buttons OK and Cancel when choose Set Categories
  • Unable to set checkbox for chosen Objects to Tenant in tab Resources
  • Not all objects in Resources tab display when Edit Tenant
  • Don't work BackUp Schedule and Delayed start
  • Edit backup - Encryption key field in not hidden
  • First Run - Add Servers - AD account discovery shows that there is no domain
  • Values in column Users disappear sometimes when open Job window
  • Monitoring graphs fixes
  • The user still has access to create backups if de-selecting the backup role
  • Absent title in dialog window in the Import Hyper-v VM wizard

3.0.18248.1 - September 4th, 2018 (Initial Release)

New Azure Management functionality:

  • Associate Azure Account with a user
  • Basic operations with Virtual Machines: Start/Stop/Restart/Delete
  • Connect via RDP or Guest Connection View
  • Assign tags to an Azure Virtual Machine
  • Implement operations' notifications
  • Create new Azure Virtual Machine (basic settings)
  • Edit Virtual Machine settings (basic settings)
  • Convert Hyper-V Virtual Machine to Azure Virtual Machine
  • Azure Metric-based alerts
  • Azure Event-based alerts
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